FAQs

All items are produced and shipped from our facility within 5 to 8 business days from the time of purchase. Click the tracking information located in your confirmation email to look at your shipping details and time interval . Deliveries may take longer for international orders due to customs regulations within your country. Please contact us at [email protected] if your order hasn’t arrived within the expected time interval.

Where is my item?
You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). additionally, you'll simply enter your order number within the ‘ORDER TRACKER’ link listed within the header and footer of our website.

What methods of payment do you accept?
We accept all major credit and debit cards, including Visa, MasterCard and Amex.

Do you accept PayPal?
Yes

Do you accept Pre-Paid gift cards?
No

Do you ship internationally?
Currently, we are shipping to USA only.

How much does it cost to ship to my country?
Pricing will depend upon the country during which you reside and therefore the number of things that you are purchasing. Exact pricing are often found by clicking “BUY IT NOW” and entering your address before completing the checkout process.

Your page isn't loading, what’s happening?
Please contact us and tell us about the difficulty you're having, we will try to fix it ASAP.

I keep getting a mistake message, what’s happening?
Please contact us and tell us about the difficulty you're having, we will try to fix it ASAP.

I just noticed that I chose the incorrect item by mistake, are you able to swap my product?
Please contact us as soon as you discover that you have made a mistake. If we catch the difficulty before the item goes into production, we will make the change. Remember, we attempt to send your product ASAP so act fast!

I just noticed that I chose the incorrect size by mistake, are you able to fix this?
Please contact us as soon as you discover that you have made a mistake. If we catch the difficulty before the item goes into production, we will make the change. Remember, we attempt to send your product ASAP so act fast!

I just noticed that I entered the incorrect shipping address. What should I do?
Please contact us as soon as you discover that you have made a mistake. If we catch the difficulty before the item ships, then we will make the change. Otherwise, we'll need to wait until the item is returned to us.

What is your return/exchange policy?
If you'd wish to return an item, please follow the instructions below within 30 days of delivery. Safely pack the items within the first packaging that came with the merchandise. All Handbags must be returned in their original condition. If the Handbags received are faulty, please contact us at [email protected].

Exchange:
If you want to exchange a product please contact us at [email protected], we'll process the exchange and Free restocking fee may apply.

What happens if the item was “Returned to Sender”?
If your order has been listed as “undeliverable” and returned back to us, we'll ship the package to you at no additional cost

What happens if my item is damaged?
If your item has any defects or errors on our part, we'll replace the item at no additional cost. The damaged product doesn't got to be returned. If we are unable to exchange the merchandise due to inventory issues, we'll refund you or send you a comparable item of your choice.

What happens if my item is broken after washing?
We strongly recommend reading the washing instructions found on the packing slip of your product. Designs are meant to last after many correct washings. Designs aren't meant to last after being mistreated. If you think that your product is flawed, please contact us [email protected]

What do I do if I received the incorrect product or my product is defective?
If this happens, we are truly sorry. Please email us at: [email protected] and tell us your order number. We'll cover all costs of getting you the proper product. we'll send you a replacement product and pay for your shipping to send that one back to us. We are human and do make mistakes. We'll try to correct the difficulty ASAP!

If you need any types of help or have any questions, please feel free to contact us...

If you have any questions, please feel free to contact us...

✉ Email: [email protected]

☎ Phone: +1 574-520-7602